The Consumer Protection Council is committed to protecting and enhancing consumers’ interest through information, education and enforcement of appropriate standards for goods and services and to promote an environment of fair and ethical trade practices.
What is the role of consumer protection Council in India?
Establish Consumer Protection Councils for protecting the rights and interests of the consumers. Assure, wherever possible, access to an authority of goods at competitive prices. Seek redressal against unfair trade practices or unscrupulous exploitation of consumers.
What are the function of consumer protection Council of Nigeria?
CPC is established under Consumer Protection Council Act, Cap 25, 2004 Laws of the Federation of Nigeria, to promote and protect the interest of consumers over all products and services. In a nutshell, it is empowered to; Eliminate hazardous & substandard goods from the market.
What is the role of Consumer Protection council in India Mcq?
Consumer Protection Act MCQ Question 2 Detailed Solution
The consumer protection councils set up under the Act are intended to promote and protect the various rights of consumers. Right to Safety: The consumer has a right to be protected against goods and services which are hazardous to life and health.
How many types of consumer protection councils are there?
Mainly three schemes i.e. ICGRS (Integrated Consumer Grievance Resolution System ), SCC (Strengthening of Consumer Commission) and CONFONET are being implemented in CPU Division for protection of consumer rights in the country.
What are the major functions of the consumer protection?
Consumer Protection Act, 1986 seeks to promote and protect the interest of consumers against deficiencies and defects in goods or services. It also seeks to secure the rights of a consumer against unfair or restrictive trade practices.
What are the important factors of consumer protection councils?
They should prevent any sort of exploitation like adulteration, unfair practices, defective product, fair price and weight.
Which of the following is not a function of consumer protection councils *?
question. It is not the function of the consumer protection Council is to provide compensation to consumers when they are cheated by shopkeepers. Consumer Protection Council will guide the customer when the customer faces any disloyalty from the shopkeepers but they cannot pay compensation on behalf of the shopkeepers.
When was Consumer Protection Act formed?
The Consumer Protection Bill, 1986 was passed by both the Houses of Parliament and it received the assent of the President on 24th December, 1986. It came on the Statutes Book as THE CONSUMER PROTECTION ACT, 1986 (68 of 1986). 1.
What are the 3 consumer protection government agencies?
The Consumer Product Safety Commission is responsible for consumer product safety. The Federal Trade Commission (FTC) protects consumers against false advertising and fraud. The Food and Drug Administration is responsible for the safeguarding of public health by monitoring drugs, medical devices, and cosmetics.
Who is responsible for consumer protection?
The FTC’s Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights …
What was the Consumer Protection Act popularly known as?
The Consumer Protection Act,1986 (COPRA) was an Act by the Parliament of India enacted to protect the interests of consumers in India.It was replaced by the Consumer Protection Act, 2019.
Who is not a consumer?
1-2-1c ANY PERSON WHO OBTAINS THE GOODS FOR ‘RESALE’ OR COMMERCIAL PURPOSES’ IS NOT A CONSUMER – The term ‘for resale’ implies that the goods are brought for the purpose of selling them, and the expression ‘for commercial purpose’ is intended to cover cases other than those of resale of goods.
Which of the following is not a rights of consumer?
The right to false information is not the right of consumers.
Who introduced consumer rights?
US President John F. Kennedy first outlined a vision of consumer rights in a special message to Congress on 15 March 1962 (the day we now celebrate World Consumer Rights Day).
What is the structure of Consumer Protection Act?
These include the Central Consumer Protection Authority (CCPA), the Central Consumer Protection Council, and the three tiers of consumer courts at the district, state and national level. They also specify the qualifications, selection process, term and conditions of service of the members to these bodies.
How many councils are set up under the Consumer Protection Act?
There are three councils, which are written as under: Central Consumer Protection Council; State Consumer Protection Council; District Consumer Protection Council.
Can consumer court decision be challenged?
The Supreme Court has held that an order passed by the National Consumer Disputes Redressal Commission (NCDRC) in appeal under Section 58(1)(a)(iii) of the Consumer Protection Act 2019 can be challenged in a writ petition filed before a High Court under Article 227 of the Constitution.
How much time does consumer court take?
The Consumer Protection Act, 1986, mandates that all cases be settled in 90-150 days.
What complaints can be filed?
The complaints can be of any types ranging from false bank charges, defective products, online shopping,defective services, fraudulent services etc. Bhonko is one such leading platform where consumers can post complaints most effectively.
What is the procedure of file of complaint?
Step one- Drafting the complaint: A complaint needs to be drafted precisely. It shall contain all the facts like date, amount etc. and proofs (bills, receipts, documents if any). It should contain all the details which could be required i.e., Name and complete address of the complainant and the opposite party.
What are the main features of Consumer Protection Act 1986?
The Salient Features of the Act are as under: (i) The Act provides for establishing three-tier consumer dispute redressal machinery at the national, state and district levels. (ii) It applies to all goods and services. (iii) It covers all sectors, whether private, public or any person.
What is the meaning of consumer court?
Consumer Court is a special purpose court in India. It primarily deals with consumer-related disputes, conflicts, and grievances. The court holds hearings to adjudicate these disputes.
What is the nature and scope of consumer protection act?
(a) It is applicable to all goods, services and unfair trade practices unless specifically exempted by the Central Government. (b) It covers all sectors private, public as well as co-operative. (c) It provides three tier machinery for settling consumer grievances. (d) It provides six rights to consumers.
How does the Consumer Protection Act protect customers?
The Act gives consumers a clear right to the repair or replacement of faulty digital content, such as online film and games, music downloads and e-books.